As a Translation Solution Architect you will work in a dynamic and agile cross-functional team to lead the technical implementation of a TMS as well as provide technical support with job submission and tech issues as well as configuration. Jobs to be done can include: Develop and maintain comprehensive quality assurance processes for translation projects, including CAPA process, linguistic review, translation review in-situ, terminology management, and style guide adherence.
• Develop and manage terminology databases, glossaries, and other reference materials to support translation and localisation efforts, as well as product development initiatives. Liaise with subject matter experts, our vendors, and other stakeholders to standardise and optimise terminology usage, ensuring clarity and consistency in our communications and products.
• Lead the adaptation and localisation of our current style guide into all the languages/countries we provide in our service and products.
• Implement and oversee the use of translation memory tools, glossaries, and other language technology to optimise translation quality and efficiency. Stay current with industry trends and advancements in language technology to identify opportunities for optimising and automating Collaborate with Content Enabler Lead to implement a Translation Management System and end-to-end translation processes and workflows
• Collaborate with other Solutions Architects and engineers to establish integrations other content management systems, such as CMS, DAM, to create a seamless flow of all localised content
• Plan and execute testing as well as feasibility assessment for improvements and new features or requirements
• Strong knowledge in understanding TMS functionalities and use of that to drive efficiencies
• Pre- and post- processing of files for ingestion in the system and export after translation workflows are complete
• Be point of contact for troubleshooting any problems on systems integrations or job submission and file processing
• Serving as the technical support for any technical queries concerning all language services
• Support content managers with any issues they may encounter during a translation job lifecycle
• Train other team members on CAT/TMS tool functionalities and new workflows/processes
• Technical liaison with production teams to see how best to implement technology that may help digital/print projects
• Collaborate with Content Managers to ensure efficiencies and continuity across systems and products
• Work closely with the content director, content managers, and content editors to lead, plan, assess, resource, reuse, store, process, and manage content.
• Support and actively contribute with improvement initiatives and active feedback within the digital health solutions.
• Research and development: Staying abreast of advancements in language technology, machine translation & AI, and related fields to contribute to the ongoing development and enhancement of CAT tools.
• Quality assurance: Ensuring the quality and accuracy of translated content processed through CAT tools, as well as identifying opportunities for improvement in translation efficiency and consistency.
• Enjoy working at fast pace and in an ‘agile framework''.
• Be confident and able to ‘speak up’ during wider cross-functional meetings.
• Have fun, be a team player and excel at GIF wars. Required skills & experience.
• Bachelor’s Degree in computer science, software engineering, or a related field.
• Hands-on experience as a CAT tool engineer
• Strong experience in natural language processing, computational linguistics, AI
• Good understanding and hands-on experience with Content Management Systems (CMS) and Digital Asset Management systems (DAM).
• Good understanding of translation and localisation lifecycle for pharma or highly regulated science-based industries.
• Good understanding of feature development lifecycle, agile WoWs and PI planning.
• Basic knowledge of web publishing, HTML and desirable knowledge of SEO, JavaScript and CSS.
• Ability to work collaboratively in a cross-functional setting with internal and external partners.
• Excellent stakeholder management skills.
• Effective problem/conflict-solving skills and the ability to work under pressure and to manage deadlines.
• Excellent written and verbal communication skills, with the ability to deal with ambiguity and create clarity.
• Strong proofreading and editing skills, and attention to detail.
• Ability to work both independently and as part of a team.
• Passion for working within cross-functional global teams.
• Passion for customers, representing the needs of multiple Desired skills & experience • Understanding of Clinical trial delivery or pharmaceutical landscape.
• Experience working with the following software: Jira, Miro and Figma.
• Experience working with ‘headless’ Content Management Systems.
• Ability to work globallyincluding international travel.
• Digital Project Management experience.
• Experience working within a highly regulated environment with strict processes.
• A strong passion for Health and/or working within a Life Science industry. Education/Experience:
• Bachelor’s Degree in computer science, software engineering, or a related field.
• Hands-on experience as a CAT tool engineer Additional information specifically for this job request Please note this NOT a marketing or content/copy creation role. Location: Barcelona (preferred) or Gothenburg Language: Fluent English