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Product Content Manager
As a Content Manager you will work in a dynamic and agile cross-functional team to support the deployment of our Digital Health Products (web portals, mobile application and devices) Jobs to be done can include: Be part of a Content Management Team, managing product and study content throughout the various stages of development and implementation of the digital health products. • Be a key part of the development squads, supporting as Content Manager to help define, design, develop and model content features. • Be the Content Manager for some of the product squads, owning and implementing the end-to-end process for content management (processing, translation and publication). • Work closely with the content director, content managers, and content editors to lead, plan, assess, resource, reuse, store, process, and manage content. • Support the product and clinical study teams during maintenance and closeout phase with content change requests and bug fixing. • Support and coordinate the content management activities during the web and app elaboration, and feature development activities according to the product release plan and any study-related deadlines. • Support and actively contribute with improvement initiatives and active feedback within the digital health solutions. • Enjoy working at fast pace and in an ‘agile framework.’ • Be confident and able to ‘speak up’ during wider cross-functional meetings. • Have fun, be a team player and excel at GIF wars. Required skills & experience. • (Digital) Content Management experience (cloud-based or headless CMS) • Bachelor Hons Degree in communication, media information, science and health or corresponding field • Hands-on experience as a Content Manager • Good understanding and hands-on experience with Content Management Systems (CMS) and Digital Asset Management systems (DAM) • Good understanding of content production lifecycle for pharma or highly regulated science based industries • Basic knowledge of web publishing, HTML and desirable knowledge of SEO, JavaScript and CSS • Ability to work collaboratively in a cross-functional setting with internal and external partners • Excellent stakeholder management skills • Effective problem/conflict-solving skills and the ability to work under pressure and to manage deadlines • Excellent written and verbal communication skills, with the ability to deal with ambiguity and create clarity • Strong proofreading and editing skills, and attention to detail • Ability to work both independently and as part of a team • Passion for working within cross-functional global teams • Passion for customers, representing the needs of multiple customers in decision making • Ability to thrive in a fast-paced dynamic environment Desired skills & experience • Understanding of Clinical trial delivery or pharmaceutical landscape • Experience working with the following software: Jira, Miro and Figma. • Experience working with ‘headless’ Content Management Systems • Ability to work globally, including international travel • Digital Project Management experience • Experience working within a highly regulated environment with strict processes A strong passion for Health and/or working within a Life Science industry Education/Experience: At least 3 years hands on experience as Content Manager working directly in the CMS

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